| TravelGold® Mexico with MexEvac ® is brought to you by Latin Assist, LLC.
Who is Latin Assist?
Latin Assist is dedicated to developing and providing a variety of services for the Insurance, Banking and Travel industries on both sides of the US-Mexico border, US and Canadian travelers visiting Mexico, Mexican travelers visiting the United States and Canada, the Hispanic community in the United States and Canada and their families in Mexico.
With a network of over 9,000 certified assistance providers; our parent company in Mexico, Grupo Integra has 6 regional offices and 32 service offices. Our providers must meet World Class quality standards and is systematically rated.
Our Contact Center is a World Class operation with...
- Over 50 multilingual operators per shift
- 3 medics and 10 medical emergency technicians on staff
- State-of-the-art computer and communications systems
- Live monitoring of calls and digital statistics generation
- 200 digital lines with analog backup
- Over 100,000 incoming calls per month!”
Our Mission...
"To provide benefits and assistance services which contribute to optimize our clients economic resources and promote customer loyalty."
Our Vision...
"To be a leading provider of assistance services for Latin America."
The MexEvac® Travel Assistance Program and logos are registered trademarks of Latin Assist, LLC. All assistance benefits and service are provided by Integra Asistencia, S.A. de C.V. and their network providers. Integra Asistencia, S.A. de C.V. is a Grupo Integra Company.
TravelGold® Mexico is a registered trademark and a member company of the TU Group, an organization established in 1964 to provide insurance and health care services to North American consumers. Areas of specialty include insurance products and services, health care management and international travel and medical assistance services. TU Group companies include Travel Underwriters, OneWorld Assist, OneWorld Medicare, and TravelGold Mexico. TU Group is based in Richmond, BC, with offices in Calgary, Toronto, Montreal, San Diego and Mexico City.
ATMSafe® Robbery coverage is provided by ATMSafe North America, LLC and/or Telmach Risk Managemant. ATMSafe Bank Robbery®.
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